Privacy Policy
Last updated: February 2025
1. Information We Collect
LoadLogo collects minimal information necessary to provide and improve our service. This includes:
- API request logs: domain names, ticker symbols, and crypto symbols queried through our API
- Request metadata: IP addresses, user agent strings, and timestamps for rate limiting and abuse prevention
- Account information: email address and payment details if you sign up for a Pro plan
We do not collect personal information from users of the free tier. No signup or account creation is required.
2. How We Use Information
- To provide and maintain the LoadLogo API service
- To enforce rate limits and prevent abuse
- To improve service quality and reliability
- To process payments for Pro tier subscribers
- To communicate service updates and changes
3. Data Storage
Logo images and brand data are cached on our global edge network (object storage, edge database, and key-value namespace). Request logs are retained for 30 days for operational purposes.
All data is transmitted over HTTPS. We do not sell, rent, or share your personal information with third parties except as necessary to provide the service (e.g., payment processing).
4. Third-Party Services
LoadLogo uses the following third-party services to operate:
- Edge CDN: Infrastructure and edge computing
- Firecrawl: Web scraping for logo and brand data extraction
- CoinGecko: Cryptocurrency data and logos
- OpenRouter: AI-powered brand resolution and description generation
Each third-party service has its own privacy policy governing how they handle data.
5. Cookies
The LoadLogo website does not use tracking cookies. Our infrastructure provider may set essential security cookies to protect against abuse. No analytics or advertising cookies are used.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at hello@loadlogo.com.
7. Contact
For privacy-related questions, contact us at hello@loadlogo.com.